
David Dao, the United passenger
As almost everyone knows by now, a doctor was violently physically removed from a United Express plane a couple weeks ago because he needed to be in Kentucky the next day for his patients. United mistakenly overbooked the plane and at the last minute, four employees approached, saying they needed to board to crew a plane from Louisville the next day. Airline representatives offered passengers a rebooked flight, hotel, and $400, but nobody took it up. Then, they offered $800 and still no one took it up. Usually, airlines will go higher, but for some reason, they chose instead to have a computer randomly kick four people off who had already boarded and settled into their seats. The first two were a couple who willingly left, then our latter day hero was selected and absolutely refused, saying he had appointments the next day. Instead of being reasonable and asking for proof or taking him at his word, they insisted he leave, and soon called security, who literally beat him bloody and dragged him off the plane, likely causing a concussion and other massive damage. Passengers started recording and screaming about the unfairness, setting up United for the absolute worst public relations disaster for a company in years, only to be exacerbated by an arrogant CEO. The settlement is expected to be in the hundreds of millions, and deservedly so.
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